EDQA

Digital and Physical Design · 2019

Redesign of a decade-old, organically grown peer-protected QA system

Full product design process for the hospital's peer-protected QA system — software that had grown organically to the point where bugs were relied on as features. The design problem: how to modernize without breaking the workflows people had built around its quirks. Stakeholder research, workflow mapping, prototyping, API design.